World Vision Australia

World Vision Australia

World_Vision_logo_logotype.png

World Vision is Australia’s largest and most influential international development agency, with over 100 million children impacted through their work in the last three years. Currently with annual income is in excess of $400m, made possible through over 300,000 Australian supporters.

Business challenge:

In late 2016 the long time serving CEO Tim Costello handed the reins to Claire Rogers. This significant leadership transition for the organisation dovetailed with a new 10 and 5 year World Vision strategies. This would require substantive changes in not only what they would do in creating sustainable development impact and life changing supporter experiences, but importantly the underpinning fit for purpose culture that would enable these change.

How we are working:

In partnership with the leaders of World Vision Australia (WVA) we are assisting in the transition of the organisation to best meet the changing needs of both their benefiters and theirsupporters. Our work with WVA covers:

  • Engaging with the CEO, Board and Senior Leadership Team to help identify and realign around a renewed vision purpose and culture
  • Working with the Senior Team to maximise their effectiveness to lead the organisational changes required
  • Co-creating and executing an organisation-wide culture cascade program, integrating their mission, brand and ways of working to maximise execution on their strategy
  • Crafting an integrated Communications Strategy to support and complement the Culture Change Program

Standard Bank Investment Bank

Standard Bank Investment Bank

As part of Sodia’s work across the whole organisation, Sodia partners with the Investment Bank (IB). This business is passionate about being able to bring Standard Bank Group’s purpose to life through it’s corporate partnerships - unlocking Africa’s potential.

Business challenge:

Sodia was Initially engaged to partner with IB to sharpen it’s leadership focus and unlock high performance through collaboration and alignment on future direction. Since then, the key challenge has been achieving new growth through transformation.

How we worked:

Partnering with the CEO and COO, Sodia’s work has included

  • CEO visioning and high-performance coaching
  • Executive Team alignment and team effectiveness curriculum
  • Aligning their Top 100 leaders, followed by Divisional Leadership Summits across Africa and UK
  • Partnering with Human Capital to build leadership capability through new tools for leaders and their teams
  • Partnering with Communications to enable reinforcement messages and tools throughout the change
  • Integrating quarterly strategy and culture learning cycles to drive iterative change and building capability in their leaders and their teams.

Outcomes:

  • IB has seen a substantive uplift in leadership capability and alignment
  • Achieved double digital earnings growth in every year of our partnership
  • Sodia was recently engaged to partner for the third year,  further embedding capability through tools and team effectiveness curriculum

Bureau of Meteorology

Bureau of Meteorology

BOM Logo.png

The Bureau of Meteorology is Australia’s national weather, climate and water information agency and one of the leading met agencies in the world. It provides critical environmental intelligence across government, industry and to the broader community.

Business challenge:

The Bureau was facing deep challenges of reducing risk to the fragile and aging ICT environment that underpinned its role as core national infrastructure and threatened its ability to live out its purpose of protecting and helping Australia prosper. The Bureau of Meteorology engaged Sodia as part of its ambitious transformation over the next five years to ensure it was future-fit with the right leadership, capabilities and culture to address current and future trends and opportunities. The Bureau required a partner to implement a leader-led cultural transformation in the way people in the Bureau needed to think, act and behave.

How we worked:

  • Sodia worked with the award-winning Chief Information Officer and Information and Communications Technology Division to support the Bureau through:
  • Deep immersion into the business resulting in the crafting of a Strategic Narrative to inform organisational change communication and equip leaders with key messaging
  • Co-creation of a integrated Engagement and Communications Strategy to enlist the leaders and people of the Bureau
  • Implementation of the integrated, leader-led staff engagement and communications programme to support the culture change necessary within the Information Technology Division and various transformation programme objectives
  • Development of a strategic communications framework and coordination of creative execution of change communications supporting the culture change initiatives

Outcomes:

  • Sodia’s work within ICT became the forerunner of a whole of organisation five year transformation strategy and operating model redesign.
  • Sodia’s engagement set a new standard in the Bureau for leadership alignment, effectiveness and communication.

St Vincent's Health Australia

St Vincent's Health Australia

St Vincent's Health Australia (SVHA) is one of the oldest and most respected health care providers in Australia. For over 150 years they have been compelled by the vision of their founder to care for the poor and vulnerable. Today SVHA is Australia’s largest Catholic not for profit health and aged care provider with 14 hospitals, 14 aged care facilities and co-located research institutes.

However they faced enormous challenges in a sector faced with soaring costs and demand, ever rising compliance standards and constantly evolving technology and community expectations. To best meet these challenges a totally new corporate structure was created along with a comprehensive new 10 year strategy. Sodia's role was to help bring this strategy to life in the hearts, minds and hands of their staff, patients and stakeholders – lifting hearts, aligning thinking, empowering actions and helping sustain ongoing change.

This was all built around the creation of a compelling strategic narrative that linked the past with the future and created a clear focus around their mission – inviting everyone associated with SVHA to ‘serve, see and strive for something greater.’

These themes have became the pillars for all brand, culture and strategy development - directly driving internal and external communications, as well as leadership development and staff engagement.

Medibank

Medibank

We work with the executive team and senior leadership on a wide range of projects focused around organisational transformation, team alignment, purpose alignment and overall corporate narrative.

Our work with Medibank has covered:

- Working with senior leaders and executives to clarify the integration of their Professional and Personal Visions, and the recalibrations required to maximise both  personal satisfaction and professional impact.

- Assisting leaders to create alignment with their teams around their leadership, and identifying the team recalibrations necessary for aligning expectations of team membership, team behaviour and team operating rhythm.

- Working with key teams to increase collaboration, resolve challenges, develop shared visions, and recalibrate roles and contributions as required.

- Working with teams facing external changes to help them focus on the key priorities related to those challenges.

- Working with executives new to the leadership team – helping them assimilate, create a shared vision and gain a clear understanding of their specific role and contribution.

David Jones

David Jones

One of Australia’s most iconic brands, the story of David Jones reaches back across decades and generations. It is a story of luxury and fashion, of retail innovation and international connections. A place where the finest luxury products from Australia and around the world were accessible to an ever-growing number of people.

It affectionately became known as ‘The store with a soul.’

Purchased by Woolworths Holdings Limited after many years of strategic and brand direction uncertainty, a strategy was developed to help David Jones recapture its brand prominence, rebuild its market leadership and improve its business performance.

At the strategy’s heart is the need to inspire the people of David Jones to deliver exceptional service and retail experiences. We worked alongside the senior management team to craft a single compelling narrative around this strategy as a means of enlisting the passion and personal buy-in of staff. This new narrative was launched to staff and external stakeholders and will initiate and drive internal communications throughout the business. More importantly it will serve as the foundation to engage staff across the business to help build a culture aligned with the brand – one of passion, excellence, personal focus and leadership.

Cummings Flavel McCormack

Cummings Flavel McCormack

 

 

Formed over 12 years ago Cummings Flavel McCormack (CFMC) is now a top 50 accountancy and business advice firm in Australia. Based in Melbourne they operate nationally, with a strong focus on serving the needs of closely held businesses – providing leading taxation and accountancy services to companies whose budgets would normally prohibit them from engaging a ‘Big 4’ accountancy firm.

We have worked with CFMC since 2009 on a journey of growth, guidance and recalibration around the key elements of leadership, culture and brand. In that time they have more than doubled in size in terms of both staff numbers and billings.

The process started with a Personal Visioning session with the Managing Director to help clarify his purpose, vision and sense of legacy he wished to achieve with the firm. The key business focus of ‘peace of mind’ emerged from this process, a client promise around which the partner group and broader staff were engaged to co-create a five year vision and craft a high performance culture around the core principles of Genuine Care, Technical Excellence and Commercial Success.

We have also refreshed the visual brand to ensure it is aligned with their brand promise, client experience and cultural focus.

Liberty

Liberty

Liberty is a leading financial services group operating in 14 countries across the African continent. Their founder’s original vision was to enable people to develop their own financial freedom, a narrative that has once again been placed at the heart of the organisation.

We are currently helping drive significant recalibrations throughout Liberty, helping align their narrative with their value proposition, organisational culture, leadership alignment and performance focus. All of this is resulting in improved leadership effectiveness, organisational culture alignment and customer focus that is set to power their ongoing growth.

 

 

Hawthorn Football Club

Hawthorn Football Club

Hawthorn Football Club (HFC) is one of Australia's highest profile and successful sporting organisations, and winner of the AFL premiership in 2013.

Seeking to embed a high performance culture into the future the project sought to define, articulate and project the very essence of their spirit and culture - to be the first AFL club to enshrine their defining and unique identity as a key driver right across the organisation, from corporate and commercial operations to player performance and team culture.

There were consultations with a wide range of stakeholders (both internal and external), a review of best practice brand propositions of sporting clubs from round the world and the development of a compelling, engaging and comprehensive brand story based around the cornerstone notion of 'Always' that integrated with their business strategy, leveraged their values and helped drive their strategic intent.

Aligning a market leader with its founding narrative and then helping recalibrate it's leadership, senior teams and organisational culture to deliver on its story.